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• Tap the PocketScript icon or select PocketScript from the Programs menu.
If you still have problems connecting, use the stylus to press the Reset button
on the side of the Pocket PC.
• Retry opening PocketScript and if there is still no connection, contact
PocketScript Support or see the Appendix, 19.1.2 Setup for New
Installations, PocketScript Setup.
17.0 POCKETSCRIPT SUPPORT
On the bottom toolbar, tap Help and then select Help to view online Help that will guide you
through the basic e-prescribing process.
In addition to this PocketScript e-Prescribing User’s Guide with Exercises for Pocket PC, your
practice can download the PocketScript
™
Internet Browser User’s Guide with Exercises from the
online Help. You also receive the following material at start up:
• Quick Start Guide
• Device guides and manuals
For additional assistance in using PocketScript, you can also telephone PocketScript Support at
1-866-753-9234 or email
pssupport@zixcorp.com
18.0 DOCUMENTATION FEEDBACK
Your comments and suggestions on PocketScript online Help and printed documentation are
welcome. Please send documentation feedback to
caredel.documents@zixcorp.com.
19.0 APPENDIX
19.1 Setting up the Pocket PC - Upgrades and New Installations
The procedures below outline the process for upgrading or installing PocketScript’s new access
point version for the Pocket PC. These procedures may vary from practice to practice.
19.1.1 UPGRADE FOR EXISTING POCKET PC INSTALLATIONS
• Your office needs to arrange for your upgrade with Installation Support, telephone
1-866-753-9233. PocketScript representatives will do the following:
o Schedule time for data conversion.
o Check to make sure that the appropriate ports and network connectivity are
available.
o Make sure that your site has DSL or cable Internet connections.
Note: Hospital network connections to the Internet are not recommended.
• The existing PocketScript site server patient database will be disabled and Internet
connectivity established to the hosted PocketScript patient database.
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