Filter
Top Products
Using Basic Phone Functions
Placing or Answering a Call
Cisco Small Business IP Phone SPA9XX User Guide 41
3
Placing or Answering a Call
To place or answer a call, do one of these:
• Pick up the receiver.
• Press the Speaker button.
• Press the Headset button.
• Press a green line button (to place a call) or a red flashing line button (to answer
a call). (Not applicable to the SPA921).
If you are on a call and another call comes in, choose one of the following options:
• Press the Answer softkey.
• Press the flashing red line button.
The call in progress is put on hold and the incoming call is answered. To return to
the first call, select it using the Up or Down navigation button and press the
Resume softkey.
Using Dial Assistance
If dial assistance is enabled, when placing calls, you’ll see a list of closely-matched
phone numbers on the screen after you begin dialing. If you want to choose one of
these numbers:
STEP 1 Use the navigation button to scroll down and highlight a phone number on the LCD
screen.
STEP 2 Press Dial to complete the call.
See “Enabling Dial Assistance,” on page 59 for more information on enabling this
feature.
NOTE: You may have to dial a number or
numbers to reach an outside line. Ask your
system administrator.