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Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business IP Phone SPA9XX User Guide 23
2
Install the Firmware
STEP 1 Extract the firmware onto your PC.
STEP 2 Run the executable file for the firmware upgrade (for example, double click upg-
spa942-5-2-8.exe).
STEP 3 Click Continue after reading the message regarding upgrading and your service
provider.
STEP 4 Enter the IP address of your phone.
STEP 5 Click OK. The system displays information about your phone’s current software
and hardware.
STEP 6 Click Upgrade to begin the upgrade.
STEP 7 Click OK to dismiss the status message of the upgrade.
NOTE: If you are in a VPN connection, you
may need to disconnect before proceeding so
that your PC can communicate directly with
your phone for the upgrade.
NOTE: Do not disconnect your phone’s power
until the upgrade is complete (the lights on your
phone are no longer blinking).