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Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business IP Phone SPA9XX User Guide 22
2
Upgrading Your Phone’s Firmware
Your phone ships with pre-installed firmware. However, later firmware versions
may be available that add features and fix problems with your phone. You may
need to upgrade your phone to the latest firmware for ideal performance.
To upgrade your phone’s firmware, do one of the following:
• Download the firmware from the Cisco website and install it from your PC.
See the following section for instructions.
• Upgrade using the Cisco SPA9000 Voice System Setup Wizard (if your
phone is part of a Cisco SPA9000 Voice System network). See the
Cisco
SPA9000 Voice System Setup Wizard User Guide
.
Download the Firmware
Go to www.cisco.com/go/smallbiz to download firmware.
Get Your Phone’s IP Address
Before you upgrade, you’ll need the IP address of the phone you are upgrading. To
get your IP address:
STEP 1 Press the Setup button.
STEP 2 Scroll to Network and press Select.
STEP 3 Scroll to view Current IP. This is the IP address of your phone.
!
IMPORTANT: If you are using your phone with
an Internet Telephony Service Provider’s
system, do not upgrade your phone’s firmware
without consulting your service provider. Your
provider may automatically upgrade your
phones without any action on your part
necessary.