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Contents
Cisco Small Business IP Phone SPA9XX User Guide 1
Chapter 1: Getting Started 6
Overview of the Cisco SPA9000 Voice System IP Phones 6
SPA921/922 IP Phone 8
SPA941/942 IP Phone 9
SPA962 IP Phone 10
SPA932 Attendant Console 11
Caring for Your Phone 11
Chapter 2: Installing Your Phone 12
Before You Begin 13
Connecting the Handset 13
(Optional) Attaching the Desk Stand 15
(Optional) Mounting the Phone to the Wall 15
Connecting Your Phone’s Power 19
Connecting Your Phone to the Computer Network 20
Connecting the Phone to the Wireless Network 20
Verifying Phone Startup 21
Upgrading Your Phone’s Firmware 22
Download the Firmware 22
Get Your Phone’s IP Address 22
Install the Firmware 23
Connecting the SPA932 Attendant Console to the SPA962 24
Connecting a Single SPA932 24
Connecting an Additional SPA932 27
Chapter 3: Using Basic Phone Functions 30
Understanding Your Phone’s Lines and Buttons 31
Softkey Buttons 33
Using the Keypad and Buttons with Menus 37
Using Keypad Shortcuts 37
Using the Navigation Button 37