Cisco Systems SPA9000 IP Phone User Manual


 
5-11
Linksys SPA9000 Administrator Guide
Document Version 3.01
Chapter 5 Configuring the LVS Auto-Attendant
Switching Between Alternative AAs Using the IVR
Table 5-3 Parameter Descriptions
Parameter Description
AA Dial Plan 1/2 This describes the dial plan rule that the Auto-Attendant uses in a particular
<form>.
AA Script 1/2/3 There are three parameters for storing Auto-Attendant scripts. One option is to
use these as different treatments for daytime hours, nighttime hours, and
weekends/holidays.
Daytime AA
Nighttime AA
Weekend/Holiday AA
Each parameter controls whether the corresponding Auto-Attendant service is
enabled or disabled. The corresponding IVR code is 79228#
Daytime AA Script
Nighttime AA Script
Weekend/Holiday AA
Script
This parameter specifies which script is used for a particular Auto-Attendant
treatment. The choices are 1 for the AA script 1 setting, 2 for the AA script 2
setting, and 3 for the AA script 3 setting.
DayTime Answer
Delay
NightTime Answer
Delay
Weekend/Holiday
Delay
Each Auto-Attendant service has a corresponding delay setting, which is the
number of seconds you want the Auto-Attendant to wait before answering. By
default, the DayTime Answer Delay setting is 12 seconds. The NightTime and
Weekend/Holiday Answer Delay settings are set to 0 (the Auto-Attendant
answers immediately).