Cisco Systems SPA9000 IP Phone User Manual


 
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Linksys SPA9000 Administrator Guide
Document Version 3.01
Chapter 4 Configuring SPA9000 Features
Managing Call Forwarding
max is the number of times to cycle through the entire hunt group if the value is smaller than
ring-interval. If max is larger than ring-interval, it is interpreted as the total number of seconds to
ring all lines in the hunt group before forwarding or rejecting the call. If max is 0 (zero), the
members of the hunt group ring until the call is answered or the caller disconnects.
ext-fwd is the number to which the call is forwarded after the expiration specified by max-hunt.
One series of parameters define a single hunt group. You can define multiple hunt groups separated by
a vertical bar (|). the commas, colons, and semi-colons shown in the syntax and examples are required.
For example, the following script configures two hunt groups:
6001:name=TechSupport,5021,5020,5019,hunt=ne;6;3,cfwd=aa|6002:name=Sales,5013,5014,5026,hu
nt=ra;4;1,cfwd=vm25026
The first hunt group, assigned to extension 6001, is called TechSupport. It contains two extensions, 5021
and 5019, which ring sequentially. The interval before the second extension rings is 6 seconds, and the
entire hunt group is tried three times before it is forwarded to the Auto-Attendant.
The second hunt group, assigned to extension 6002, is called Sales. It contains three extensions, 5013,
5014, and 5026, which ring in random order. Each extension rings for four seconds before the next
extension is tried, and the entire cycle is only repeated once before the call is forwarded to the voicemail
server vm25026.
Using the Contact List Parameter
You can also use the <Contact List> parameter to specify a hunting rule. Note that <Contact List> is a
per line interface parameter and is applicable to that line interface only.
Where:
rule = [did:]ext[,ext[,ext[ ]]][,name=gname][,hunt=hrule][,cfwd=target]
did = Embedded DID number. If did is not specified, the rule applies to any DID number
ext = Client extension number pattern; may contain * or ? wildcard or %xx escaped characters
target = a user-id to forward the caller if no one replies or the client stations has rung for a delay
equal to the value specified in <Cfwd No Ans Delay>.
If target starts with “vm”, such as “vm3456”, the call is forwarded to voicemail with the mailbox ID
equal to the rest of the digits. If “,cfwd=…” is not present, the call fails without being forwarded
and <Cfwd No Ans Delay> does not apply.
name = A name to associate with the hunt group.
Each member of a rule can be the extension of a group defined in <Hunt Group>. For example,
530?,hunt=ra;10;1,cfwd=vm5404
5300, cfwd=vm5300
4089993001:5001|4089993000:5000,cfwd=aa
Using the Administration Web Server to Configure Hunt Groups
Note To configure a hunt group, you can use the SPA9000 Setup Wizard, but if you changed the SPA9000
configuration using the administration web server, these changes might be lost if you subsequently use
the Setup Wizard.