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5-3
Linksys SPA9000 Administrator Guide
Document Version 3.01
Chapter 5 Configuring the LVS Auto-Attendant
Configuring Auto-Attendant
When the user presses this option, the IVR checks the available buffer size. If there is no more buffer
capability, IVR plays the “option failed” message and returns to the previous menu.
If the buffer space is sufficient, you hear, “You may record your message after the tone. When
finished, press #.”
Step 6 Record the new message and press #.
After you record the message, you hear, “To save, enter 1. To review, enter 2. To re-record, enter 3. To
exit, enter *.”
Step 7 Press 1 to save the new recorded message.
When recording finishes and the user agrees to save the prompt, if the recorded prompt is longer than 15
seconds, IVR plays a short “one moment, please” message to inform the user to wait for several seconds
while the save is completed.
Figure 5-1 shows the IVR prompt menu call flow.
Figure 5-1 IVR Prompt Menu Call Flow
Menu-1
Play prompt (“Please enter message
number followed by the # key”)
User enters
prompt key
(
1-10
)
Menu-2
Play prompt (“Enter 1 to record,
enter 2 to review, enter 3 to
delete
,
enter * to exit”
)
Retrieve the
prompt data and
play prompt
User enters 2 User enters 1
User enters *
Menu-3-A
Play prompt (“You may record your
message after the tone. When
finished
,
p
ress #.”
)
Goto menu-1
User records
a
p
rom
p
t
Menu-4-A
Play prompt (“to save enter 1, to
review enter 2, to rerecord enter
3, to exit enter *.”)
Play prompt
(“Value saved”)
User enters 1
Play user
recorded
prompt
User enters 2
User enters 3 User enters *
User enters
72255 from IVR
Goto menu-3-A
Goto menu-2
Goto
menu
4-A
Goto menu-2
User enters 3
Menu-3-B
Play prompt (“
enter 1 to
confirm, enter
* to exit
User enters 1
Erase messa
g
e
User enters *
Play prompt
(“Message erased.”)