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User Guide for Cisco Unified Operations Manager
OL-19470-01
Chapter 13 Generating Audio Phone and Video Phone Reports
Using Video Phones Reports
Step 2 Click OK. The filter dialog box closes and the video phone report refreshes. For more information, see
Understanding IP Phone Inventory Reports, page 13-11.
You might not be able to see the list of Cisco Unified Communications Managers or switches in the
popup window that appears when you click . This occurs when the PIFServer process is down.
Do the following:
• Check the status of PIFServer by using the command pdshow PIFServer from the command line.
• If PIFServer is down, use the Common Services start function. To do this:
1. From the Operations Manager home page, click CiscoWorks in the upper right-hand corner of
the window. The CiscoWorks home page opens.
CCM/CME pane
• Exclude check box—Deselected by default. Select to exclude phones that
belong to any Cisco Unified Communications Manager, Cisco Unified
Communications Manager cluster, and Cisco Unified Communications
Manager Express in the list box.
• List box—Enter a comma-separated list of Cisco Unified Communications
Managers, Cisco Unified Communications Manager clusters, and
instances of Cisco Unified Communications Manager Express, or select
them as follows:
1. Click . The Select CCM/CCM Cluster/CME dialog box
appears.
2. In the CCM/CCM Cluster/CME Selector, expand groups and select
one or more instances of the following: Cisco Unified
Communications Manager, Cisco Unified Communications Manager
cluster, and Cisco Unified Communications Manager Express.
3. Click OK.
Switch pane
• Exclude check box—Deselected by default. Select to exclude phones that
are connected to any switch in the list box.
• List box—Enter a comma-separated list of switches, or select them as
follows:
1. Click . The Inventory Analysis Switch Selection dialog box
appears.
2. In the Switch Selector, expand groups and select switches.
3. Click OK.
SRST Router pane
• Exclude check box—Deselected by default. Select to exclude phones that
use any SRST router in the list box.
• List box—Enter a comma-separated list of switches, or select them as
follows:
1. Click . The Inventory Analysis Router Selection dialog box
appears.
2. In the Router Selector, expand groups and select routers.
3. Click OK.
GUI Element Description/Action