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User Guide for Cisco Unified Operations Manager
OL-19470-01
Chapter 13 Generating Audio Phone and Video Phone Reports
Using Audio Phones and Applications Reports
Note The Removed IP Phone report is not supported for Cisco Wireless IP Phone 7920.
Using the Extension Number Changes Report
The Extension Number Changes report lists phones that have changed extension numbers during the
previous 1 to 30 days. Operations Manager gathers the information used in this report every 5 minutes
(see Understanding IP Phone Movement Tracking, page 13-28.) Therefore, you can run this report and
obtain fresh data about once every 5 minutes.
Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Extension Number
Changes. The IP Phone Status reports page appears.
Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Extension Number Changes
report appears in a new window, displaying the information described in the following table.
Column Description
Extension Extension number of the IP phone.
IP Address IP address of the IP phone.
MAC Address MAC address of the IP phone.
CCM/CME Address Cisco Unified Communications Manager or Cisco Unified Communications
Manager Express address.
Switch Address IP address of the switch to which the IP phone was previously connected.
Switch Port Switch port to which the IP phone was previously connected.
Time Time that the phone was removed from Cisco Unified Communications
Manager.
Note Removal date and time are taken directly from Cisco Unified
Communications Manager without adjustment for time zone
differences, if any exist, between Cisco Unified Communications
Manager and Operations Manager systems.
Indication Indicates the Cisco Unified Communications Manager registration status of the
IP phone: removed.