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13-3
User Guide for Cisco Unified Operations Manager
OL-19470-01
Chapter 13 Generating Audio Phone and Video Phone Reports
Using Audio Phones and Applications Reports
–
IP Phone Audit—Use the IP Phone Audit report to obtain a summary of changes, including
data for phones that have moved, been removed, undergone an extension number change,
appeared in inventory with a duplicate MAC or IP address, or become suspect. See Using the IP
Phone Audit Report, page 13-22.
For more information, see the following topics:
• Understanding the Time Period Covered by Phone Status Changes Reports, page 13-20
• Tracking Phone Outage Status when a Cisco Unified Communications Manager Is Down,
page 13-21
Generating IP Phone Inventory Reports
This topic includes the following:
• Searching for IP Phones, page 13-3
• Generating the Inventory Analysis Report, page 13-5
• Generating the All IP Phones/Lines Report, page 13-8
• Generating the SRST IP Phones Report, page 13-8
• Generating the SIP Phones Report, page 13-9
• Generating the IP Communicators Report, page 13-9
• Generating the All CTI Applications Report, page 13-9
• Generating the All ATA Devices Report, page 13-10
• Generating the Cisco 1040 Sensors Report, page 13-10
• Understanding the Associated Phone and Phone Detail Reports, page 13-11
Searching for IP Phones
Use Search to find one or only a few IP phones in your network. Search displays information for one
phone at a time; you can page back and forth to view information for each phone when multiple phones
are found. You can search for phones using all or part of an extension number, IP address, or MAC
address.
When you want to find many phones—for example, all phones registered with a Cisco Unified
Communications Manager or all phones connected to a switch—use the Inventory Analysis report; see
Generating the Inventory Analysis Report, page 13-5.
For information on how phone counts are displayed in Operations Manager windows, seeHow Are Phone
Counts Displayed in Views and Reports?, page 1-19.
Step 1 Select Reports > Audio Phones and Applications > Search. The Find IP Phones page appears.
Step 2 In the Find IP Phones Where pane:
a. Select one of the following:
• Extension number
• IP address
• MAC address