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Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2
OL-11303-01
Chapter 4 Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express
Exception Codes
2162712 0x210018 WARN POC: E-mail not sent. SMTP
servers are unavailable.
Failed to connect to an SMTP
e-mail exchanger. The
exchanger may be down or
there may be a problem with
the SMTP configuration.
Recommended Action:
No action required.
2162713 0x210019 WARN POC: E-mail not sent. Address
format is invalid.
A recipient’s e-mail address
was rejected due to an invalid
format.
Recommended Action:
No action required.
2162714 0x21001A WARN POC: SMTP server failed to
deliver e-mails due to unknown
recipient.
The SMTP e-mail exchanger
rejected a recipient’s e-mail
address as unknown.
Recommended Action:
No action required.
2260993 0x228001 MINOR Connection to web conferencing
service restored.
Successfully reconnected to
the web conferencing server.
Recommended Action:
No action required.
2260994 0x228002 MINOR Error connecting to web
conferencing service. Trying
again...
Trying to reconnect to the web
conferencing server.
Recommended Action:
None needed as long as the
“Connection to web
conferencing service restored”
message is logged subsequent
to this message.
If that message is not logged,
then the system may need to be
restarted or serviced.
2260995 0x228003 MINOR Lost connection to web
conferencing service. Trying
again...
Trying to reconnect to the web
conferencing server.
Recommended Action:
None needed as long as the
“Connection to web
conferencing service restored”
message is logged subsequent
to this message.
If that message is not logged,
then the system may need to be
restarted or serviced.
Table 4-1 Important Exception Codes in Cisco Unified MeetingPlace Express (continued)
Code
(Dec)
Code
(Hex) Severity Display Text Comments