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Appendix
There is noise
or interference
during a tele-
phone conver-
sation.
My calls fade
out or cut in
and out when
I am using the
cordless hand-
set.
• The handset may be out of range. Move it closer to the telephone
base.
• Appliances or other cordless telephones plugged into the same cir-
cuit as the telephone base can cause interference. Try moving the
appliances or telephone base to another outlet.
• Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
the following electronic devices: wireless routers, radios, radio tow-
ers, pager towers, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appli-
ances, and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone.
It is normal to experience static on your telephone while the micro-
wave oven is operating. Do not install this telephone in the same out-
let or near a microwave oven.
• If your telephone is plugged in with a modem or a surge protector,
plug the telephone (or modem/surge protector) into a different loca-
tion. If this solves the problem, re-locate your telephone or modem
farther apart from each other, or use a different surge protector.
• The layout of your home or office might be limiting the operating
range. Trying moving the base to another location, preferably a higher
location for better reception.
• Disconnect the telephone base from the modular jack and plug in a
corded telephone. If calls are still not clear, the problem is probably
in the wiring or local service. Contact your local service company
(charges may apply).
• Do you have DSL service? If yes, you need to have a DSL filter
installed at every telephone jack that has a telephone connected to it.
Contact your DSL service provider for filter information.
Troubleshooting
I cannot dial
out.
• Make sure there is a dial tone before dialing. It is normal if the cord-
less handset takes a second or two to synchronize with the telephone
before producing a dial tone. Wait an extra second before dialing.
• If the other telephones in your home are having the same problem,
the problem is in the wiring or local service. Contact your local tele-
phone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or
other appliances may cause the telephone to not dial out properly.
If you cannot eliminate the background noise, first try muting the
cordless handset before dialing, or dialing from another room in your
home with less background noise.