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Appendix
The tele-
phone does
not ring when
there is an
incoming call.
• Make sure the ringer is on. (See page 12 for handset and page 19 for
telephone base).
• Make sure the telephone line cord and power adapter are plugged in
properly (see page 7).
• The cordless handset may be too far from the telephone base. Move
it closer to the telephone base.
• There may be too many extension phones on the telephone line to
allow all of them to ring simultaneously. Try unplugging some of them.
• If the other telephones in your home are having the same problem,
the problem is in the wiring or local service. Contact the local tele-
phone company (charges may apply).
• Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
the following electronic devices: wireless routers, radios, radio tow-
ers, pager towers, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appli-
ances, and other cordless telephones.
• Test a working telephone at the telephone jack. If another telephone
has the same problem, the problem is in the telephone jack. Contact
your local telephone company (charges may apply).
• The telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
• Re-install the battery pack and place the cordless handset in the tele-
phone base.
• Wait for the cordless handset to synchronize with the telephone base.
To be safe, allow up to one minute for this to take place.
• First, try all the above suggestions.
• Move the cordless handset closer to the telephone base. It might be
out of range.
• The telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
• Disconnect the telephone base from the telephone jack and connect
a different telephone. If there is no dial tone on the telephone either,
the problem is in your wiring or local service. Contact your local tele-
phone company.
There is no
dial tone.
Troubleshooting
• Make sure the power adapter and telephone line cords are plugged in
correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it
back in. Allow up to one minute for the cordless handset and tele-
phone base to reset.
• The telephone might be malfunctioning. Please refer to the warranty
section of this user’s manual for further instruction.