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Call Pickup 67
If your telephone is part of a bridged extension, see Call Pickup and
Bridged Line Calls for additional information.
Directed Call Pickup To answer a call that is ringing on a specific user’s telephone:
1 Pick up the handset.
2 Press the Features soft button.
3 Scroll to Pickup, Directed.
4 Press Select.
5 Dial the extension of the ringing telephone and press #.
The call is directed to your telephone.
Using One-Touch Pickup:
1 Pick up the handset.
2 Press the Access button that you have assigned to Directed Pickup.
3 Dial the extension number of the ringing telephone.
Group Call Pickup To answer a call that is ringing on a group member’s telephone:
1 Pick up the handset.
2 Press the Features soft button.
3 Scroll to Pickup, Group.
4 Press Select.
5 Dial the group number of the ringing telephone and press #.
The call is directed to your telephone and call stops ringing on the other
member phones. If multiple calls are ringing, the first call received is
directed to your telephone.
Call Pickup
Interaction With
Other Features
This section describes how call pickup interacts with other VCX phone
features. Note the following considerations:
■ Call Forwarding — If both the phone forwarding a call and the
phone receiving the forwarded call belong to the same call pickup
group, then any member of the group may answer the call.
■ Camp On — A call pickup group member or a directed call pickup
user cannot answer a camp on callback call.