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Muting Calls 39
Serial Transfer Feature Code Method
1 While on a call, press Feature + 471. The call is placed on hold, you hear
a dial tone, and the system prompts you to enter a destination number.
2 Dial the number to which you want to transfer the call or choose the
number from the Directory or Speed Dial lists, and then press # to
complete the call.
3 Hang up.
When the destination phone hangs up, the caller returns to you.
Serial transfers:
■ Apply to a single transfer. Repeat for subsequent transfers even for the
same caller.
■ Can be mapped to a button on an Attendant Console.
■ That cannot be completed return directly to the attendant.
■ If the calling party reaches the called party’s voice mailbox, the calling
party can press 99 to return to the attendant.
Muting Calls You can prevent callers from hearing you by turning off the telephone’s
microphone when you are using the handset or headset, or when your
telephone is in speaker phone mode.
To mute your phone:
1 While you are on a call, press Mute. The light next to the Mute button
comes on. Callers cannot hear you.
2 To turn this feature off, press Mute.
Mute Ringer You can prevent the phone’s ringer from ringing by enabling this feature.
By default, the phone’s ringer is enabled (feature disabled). You can
enable or disable the phone’s ringer at any time while either on the
phone or on-hook, but the change takes effect on the next incoming call.
All non-ringer tones are unaffected. All ring tones, such as, internal
domain, external domain, and anonymous tones are affected for all
primary, bridge, and hunt-group calls. A user with a phone on hands-free
hears the hands-free tone. A user that receieves a page hears the page
tone.