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Complement Attendant Software 101
The main window includes three areas:
■ The Call List appears on the top part of the window and displays
currently active calls. See
Table 7.
■ The Command Buttons appear below the Call List and perform
operations on a selected call. See
Table 8.
■ The Directory List appears on the bottom of the window and lists
phone extensions and users in the system directory. See
Table 7.
The Call List and Command Buttons are separated from the Directory List
by a horizontal bar that allows you to resize the lists. This is very useful if
you want to display more of the Call List and less of the Directory List.
To resize the lists, move the mouse pointer over the horizontal bar. The
pointer changes to a double-ended arrow. Press the left mouse button
and drag the bar up or down the screen.
When you answer a call using the Complement Attendant Software, you
can select a user from the directory and transfer the call to that user.
Table 7 describes the main elements of the Call List and Directory List
areas.
Table 7 Elements of the Complement Attendant Software Screens
Field Purpose
Call List Displays Caller ID information (name and extension number),
the status of a call, and the duration of the call. The number of
calls displayed depends on the number of access lines that you
have specified in your general settings.
Find/Phone# Display Provides the extension number and name of the person
selected in the directory.
Clear Button Cancels previous criteria.