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INDEX
Numbers
3105 Attendant Console 95
creating labels 98
figure and features 97
overview 96
A
accessing the VCX User Interface 80
all calls (call forwarding)
set through VCX User interface 84
All Ports Busy message 112
answering a call 28
B
Barge In 69
bracket
3103, telephone support 108
bridging extensions
enabling 86
busy line (call forwarding)
set through VCX User interface 84
set with a feature code 63
C
call coverage
forwarding calls to 85
call fallback (call forwarding) 84
call forward
problems with 113
call forwarding
all calls 63, 84
busy line 63, 84
ring no answer 62, 84
setting up 83
call history
through the VCX User Interface 81
viewing 52
call park 64
call pickup 66
feature interaction 67
call waiting 58
Caller ID
sending or blocking 53
caller ID
controlling 86
calling Hunt Group 74
calls
answering 28
answering a second call 37
answering for a group 66
answering for another user 66
camp on 55
dialing a second call 37
dropping 32
forwarding to call coverage 85
forwarding to voicemail 57
forwarding using feature codes 62
forwarding using the VCX User interface 83
holding 36
making 29
missed 33
muting 39
parking 64
redialing 30
tracing a malicious call 41
transferring 37
camp on 55
circular Hunt Group 74
Class of Service
overriding 31
cleaning telephones 112
Complement Attendant Software 95
buttons and keyboard shortcuts 102
features 100
interface 101
conference call
announced 55
setting up 54
unannounced 55
configuration
interface options 14
connecting telephones
caution, RJ-45 versus RJ-11 jacks 107
electrical power 106
contrast 23