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Using your System’s All Transfer Feature with the Auto Attendant
To use your system’s All
Transfer Feature with the Auto
Attendant:
1
Follow the instructions on page 75
for recording your Auto Attendant
OGM. Include instructions such as
“Press 31 for Sales, 32 for
Marketing, 33 for Customer
Support...”
2 Whenever callers dial 30 through 38
after hearing the Auto Attendant
message, all phones in the system
will ring with that particular distinc-
tive ring.
Your telephone is equipped with the ability to
transfer calls to all phones with one of nine per-
sonal rings (see Transferring an Outside Call to
All Stations, page 31).
After hearing an Auto Attendant message, if the
caller dials 30 through 38, then all phones will
ring with that particular distinctive ring.
This feature is very useful, especially in a small
business. For example you might mention in
your Auto Attendant message “Dial 31 for Sales,
32 for Customer Service, 33 for Accounting...”
When the caller dials the desired number, all
phones will ring, but with that particular distinc-
tive ring, so you know which department the
caller is trying to reach.
Answering System
Advanced Auto Attendant Features
EV4500 UG combined v52 in PDF order 101005.qxd 10/10/2005 4:54 PM Page 98