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86 Voice Mail Features Polycom Telephone User Guide
621-00000092
Sending a Message Directly to an
Extension
You can send a voice mail message directly to an extension without
dialing their extension and having to wait for the call to roll to the
voice mail system.
To go directly to someone’s voice mail box:
1. Dial 577 (or the code provided by your system administrator)
on the keypad.
You hear a voice prompt to enter the extension number of the
person you want to send a message to.
2. Dial the extension number.
You hear a greeting and voice prompt to enter a message.
3. Record your message and hang up.
NOTE:
You can press * on your phone at any time during the
greeting to skip to the end of it.
Recording Personalized Mailbox Greetings
You can record a different voice mail greeting for each of the
conditions that transfers a caller to your voice mailbox:
• when your phone rings and you don’t answer it (the “No
Answer” greeting)
• when you have activated the Do Not Disturb feature (if this
feature is provided on your telephone)
• when you are talking on the phone (the “Busy” greeting)
TIP:
When you create your greeting be sure to tell the caller
they can dial zero (0) to reach either the automated attendant
or the person you have programmed to answer “zero out” calls.
To record a personalized greeting, press 5 from the main voice mail
menu. Choose the greeting you want to record by pressing the
corresponding digit key.