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56 VocalData Telephone Features Polycom Telephone User Guide
621-00000092
Viewing Calls-in-queue Information
If the Display Queue Status feature has been activated for your
phone, you will be able to see the number of unanswered calls
currently in queue for the displayed queue. The information display
format is
<queue name>=<number of unanswered calls in queue>
For example, “Pubs=2” would mean there are two calls waiting in
the queue named Pubs.
If you have been provided with queue status display from multiple
queues, your phone will show the calls-in-queue status for the
queue which most recently received a call.
Redial
This feature lets you redial the last number (internal or external) that
you dialed.
…using the Phone
1. Press the Redial soft key (There is no need to select a line or
dial the outside line access code.)
2. Speak to the called party.
…using Star Codes
1. Dial *07.
2. Speak to the called party.
Release
This feature is mainly used when a headset is connected to the
telephone and allows you to disconnect from a call without having
to hang up the handset.