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Polycom Telephone User Guide VocalData Telephone Features 35
621-00000092
Group Speed Dial
This feature provides additional speed dialing capabilities beyond
those provided by speed dial buttons and the Abbreviated Dial
feature. With Group Speed Dialing, you have access to a common
speed dial list of up to 1,000 entries managed by your system
administrator.
Group Speed Dial numbers are extension numbers that have been
programmed to dial another number, usually an external number.
Your system administrator will provide you with a list of Group
Speed Dial numbers and their destinations.
Hold
This feature lets you place a call on hold. While a call is holding, the
holding party occupies the associated line. (To place a call on hold
and free the line, see the Park feature description.)
1. During a conversation, press the HOLD button. On the phone’s
LCD display, an “H” is displayed next to the held line.
Depending on your system configuration, the party may hear
music, a recorded announcement, or silence while holding.
2. To resume the conversation, press the associated line button.
NOTE:
Starting one minute after the party is on hold, and
occurring each minute after that, one ring sounds from the
phone speaker. The message LEDs do not flash. This occurs
whether you are using the handset or the speakerphone. This
is to remind you that you have a call on hold.
NOTE:
For more details on handling two calls at once, see
“Switching Between Held Calls” on page 29.
Hold-on Queuing
This feature allows you to wait for a busy outgoing line to become
available. (See “Call Back Queuing” on page 18.)