26 VocalData Telephone Features Polycom Telephone User Guide
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NOTE:
Calls forwarded to an off-net number that are
unanswered will roll over to voice mail (if available) at the
forwarded to destination. Calls that stay on-net and are
unanswered will roll over to your voice mail (if available).
Disabling Call Forward (No Answer)
• Press 79# or 78## on the telephone keypad. Call forward
(no answer) is disabled and the phone hangs up.
Call Pickup
This feature lets you use one phone to answer another phone that
is ringing. There are two types of Call Pickup: Directed Call Pickup
and Group Call Pickup. Both phones must be members of the same
Call Pickup Group. Your system administrator should tell you if you
are in a pickup group and who the members are.
Directed Call Pickup
Directed Call Pickup lets you answer another phone from your
phone when you hear the other phone ringing. Both phones must be
members of the same Directed Call Pickup Group. Your system
administrator should tell you if you are in a pickup group and who
the members are.
…using the Phone
1. Pickup up the handset.
2. Press the button to which directed call pickup has been
assigned.
(Check with your system administrator for the location on your
phone.)
3. Dial your extension number to answer the phone and begin
speaking with the caller.
…using Star Codes
1. Press *12 on the telephone keypad.