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5. Communicating Within Your Office
54 ICX (International), issued March 1999 ICX-35-750
ANSWERING A PAGE WITH UNIVERSAL NIGHT
ANSWER
During night mode, Universal Night Answer (UNA) sends incoming calls for
selected trunks to ring external paging speakers.
UNA calls can be picked up from any extension, provided the extension’s COS
allows UNA answer.
1. Pick up the handset or press the ON/OFF key.
2. Enter the UNA to Page Pickup code (default = 705 [HK/UK] or 705#).
MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS
Note: This feature requires system programming or a specific ICX configuration,
and may not be available. For information, see your system administrator or ICX
dealer.
This feature (also known as Off-Hook Voice Announce [OHVA]) allows you to
make an announcement to a busy extension.
If party you called is using a digital key telephone, the announcement is heard only
by the called party, not by the other party he or she is talking to. If, however, the
party you called is using a single-line telephone, both the called party and the party
he or she is talking to will hear the announcement.
1. Pick up the handset or press ON/OFF.
2. Dial the extension number.
3. Press 8 if you hear the busy tone.
4. Make your announcement. (Your voice is heard on the extension, not on the other
line.)
Answering an Announcement
To answer an announcement, you can use the OHVA Split key to speak to the
announcing party or you may send a text message.
The OHVA Split key is an FF key that has been assigned to the OHVA function. The
OHVA function is typically used in situations where the extension user must handle
To answer a UNA call
To make an announcement