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3. Placing Outside Calls
36 ICX (International), issued March 1999 ICX-35-750
1. Pick up the handset or press the ON/OFF key.
2. Attempt to access an outside line.
3. When you hear the busy tone, enter the Callback Request code (default = 3 (HK/
UK) or 3#).
4. Press the ON/OFF key again and wait for the callback tone. (When the outside
line is available, your phone rings and the FF key for the outside line flashes.)
5. Pick up the handset or press the ON/OFF key.
6. Dial the phone number.
Note: You must respond to the callback tone within 15 seconds.
1. Pick up the handset or press the ON/OFF key.
2. Dial the Callback cancellation code (default = 769 (HK/UK) or 769#).
3. Replace the handset.
USING ACCOUNT CODES
You can assign account codes (both non-verified account codes and verified ID
codes) to clients to help track a variety of information; such as, call dates and times,
numbers called, and outside line numbers used. This information is then printed for
each account on a System Message Detail Recording (SMDR) (Call Logging)
record.
Note: An SMDR (Call Logging) printer or external call accounting system is
required to collect account code records.
Non-verified Account Codes
Non-verified account codes are voluntary and do not have to be entered before you
make a call. They can also be assigned to both incoming and outgoing calls.
You can enter a non-verified account code before making a call or during a call.
1. Pick up the handset or press the ON/OFF key.
2. Enter the Account Code code (default = 8#).
To have a busy outside line call you back once it is open
To cancel a callback request (Version 3.0 and higher)
To enter a non-verified account code before making a call