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4. Handling Incoming Calls
ICX-35-750 ICX (International), issued March 1999 45
Note: The number of floating hold orbits available may very depending on the
Station Park/Floating Hold Pickup setting (FF1-0-02-0025). The station park/floating
hold pickup code can be set to *9 (default), 733 (UK/HK), or 733#. The floating hold
pickup code (*9) operates as follows:
TRANSFERRING CALLS
You can transfer a call to an open extension, a busy extension, or an outside line.
These transfers can be either supervised or unsupervised.
Note: If a transferred call is not answered within a specified time, the call rings
again at the extension that transferred it.
Supervised Transfers
In a supervised transfer, you announce the call before transferring it. This allows
you to give the recipient information about the call.
1. While on a call, press the HOLD key.
From a different extension
than the one that placed the
call on hold
Press the FF key that is flashing red.
From Floating Hold (also
known as Station Park Pick
Up)
a.
Press the Floating Hold FF key.
OR
a.
Enter the Floating Hold Answer code (default
=
*9
).
b.
Enter the Floating Hold orbit number (
001-
576
[CPC-288/576],
01-96
[CPC-96] or
001-
099
[CPC-288/576] or
01-09
[CPC-96]. See
the note below.
System Size Virtual Line Number and Operation
96 01-09 Floating Hold pick up
10-96: Station Park Hold pick up purpose
Above 96 001-099 Floating Hold pick up
100-576: Station Park Hold pick up purpose
To retrieve a call . . . Do . . .
To supervise the transfer of a call to another extension or an
outside number