4. Handling Incoming Calls
ICX-35-750 ICX (International), issued March 1999 47
a. If On-hook Transfer is enabled for your extension, replace the handset or
press the ON/OFF key.
b.
If On-hook Transfer is disabled for your extension, press the PROG key.
Note: On-hook Transfer requires system programming.
CALL PICKUP
The System allows the following types of Call Pickup:
• Extension Group Pickup
• Extension Direct Pickup
• Trunk Group Pickup
• Trunk Direct Pickup.
Extension Group Pickup
Extension Group Pickup allows you to pick up a direct ringing call (within your
extension pickup group or in a different extension pickup group) without having to
dial the number of the ringing extension.
Three types of Extension Group Pickup are available:
• Call Pickup-All Calls: you can pick up a direct call ringing anywhere within
your own extension group.
• Call Pickup-External Calls: You can pick up only direct external calls
ringing within your own extension group.
• Specified Group Pickup: You can pick up a call ringing to an extension in
another extension group.
1. Lift the handset or press the ON/OFF key.
2. Enter the Extension Group Pickup- All Calls code (default = 701 (HK/UK) or
701#).
3. Complete the call and replace handset or press the ON/OFF key.
1. Lift the handset and press the ON/OFF key.
2. Enter the Extension Group Pickup-External Calls code (default = 702 (HK/UK)
or 702#).
To use Extension Group Pickup - All Calls
To use Extension Group Pickup - External Calls