Filter
Top Products
Appendix
220 User Manual
5.1 Troubleshooting
5.1.1 Troubleshooting
Note
If you use an analogue proprietary telephone, some features may not work properly.
Consult your dealer.
Problem Remedy
The telephone does not work
properly.
• The wiring is wrong.
Check the wiring.
• The system does not work properly.
Restart the system. ( 1.4.1 Adding Another
Telephone in Parallel)
I cannot use the telephone. • The telephone is locked.
Unlock your telephone. ( 2.6.5 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.2 Changing the Settings)
• Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
Some features do not work. • System management may restrict certain features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a digital proprietary
telephone.
• The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal setting.
( 4.1.2 Initial Settings)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The parallelled single line telephones
do not ring.
• This is the default setting.
Change the setting to ring. ( 2.8.13 Setting the
Parallel Connected Telephone Ringer (Parallelled
Telephone))
The telephone does not work using
the personal settings or with other
settings. (One-touch dialling,
forwarding destination, etc.)
• The extension line has been changed. The previous
telephone's settings have not be cleared.
Clear the settings and then program your desired
settings again. ( 2.8.14 Clearing the Feature Settings
at Your Extension (Station Programme Clear),
4.1.2 Initial Settings, 4.1.3 Customising the Buttons)