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Embedded Gatekeeper MultiVOIP User Guide
516
GK Defined Service Types
You can either define your own Gatekeeper services, or use any of the built-in
services, which are predefined internally and supported by the Gatekeeper.
Example of a Gatekeeper Service
You can define a service named TECHSUPP and register five different
terminals that provide technical support. Any call directed to TECHSUPP can
connect to one of the five terminals.
To do so:
1. Add a service with a prefix TECHSUPP.
2. Make sure the terminals register with the additional alias
TECHSUPP.
3. When a call for TECHSUPP arrives, the Gatekeeper automatically
routes the call to one of terminals that provides the TECHSUPP
Service.
Endpoints must be registered with the service name to receive calls for the
service. This is achieved using one of the following methods:
• The endpoint is pre-configured using its own configuration. Then,
using RAS messages, the endpoint is registered with a name or a
phone number identical to the service prefix.
• The service prefix is predefined for the endpoint, using the
configuration application of the Gatekeeper as an ID or phone
number, and the Alias Giving option is activated. See the
description of the Alias Giving option in the Network Parameters
window section.