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5215 and 5220 IP Phone SIP User and Administrator Guide
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Maintenance Logs
Maintenance logs list the tasks performed on the phone, and detail such information as the
date and time of the call, caller identification, keys pressed, prompts displayed and call
control.
Viewing Maintenance Logs
To view the maintenance logs:
1. On your PC, launch your browser.
2. In your browser’s URL or Address field, do the following:
• To start the log, enter your phone’s IP address followed by mlogs. For example,
http://12.34.56.78/mlogs. The maintenance logs appear on the screen.
• To end the log, enter your phone’s IP address followed by mloge. For example,
http://12.34.56.78.mloge. The maintenance logs appear on the screen.
Saving Maintenance Logs
To save the maintenance logs you are currently viewing:
• On the File menu of your browser, choose Save As…, and then save the log as a text
file (.txt).
Audio
To obtain audio and packet statistics to remotely debug a phone’s audio problems:
1. On your PC, launch your browser.
2. In your browser’s URL or Address field, enter the phone’s IP address followed by
mstats. For example, http://12.34.56.78/mstats.
Time and Date
Setting the Correct Time and Date on the Phone
Use the Web Configuration Tool to configure your 5215 or 5220 IP Phone to obtain the time
and date automatically by consulting a Simple Network Time Protocol Server (SNTP), version
4 or later. To do so, access the tool’s Network Configuration page (see The Web
Configuration Tool on page 7).
Note: If there is no SNTP server, use the Date/Time page of the Web Configuration Tool to
set the correct time and date (see The Web Configuration Tool on page 7).