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Making and Answering Calls
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Making and Answering Calls
Once your 5215 or 5220 IP Phone is installed and configured to SIP mode, you can start
using your phone and all of its features, including “regular” and SIP.
This section describes the different methods available to make and answer calls using your
SIP-supported 5215 or 5220 IP Phone.
Making Calls
With SIP, your phone allows you to dial by
• Extension number, or phone number. To dial an extension number, you must be
registered with a SIP Service Provider. If you are registered with a SIP Service Provider
and want to dial a “regular” phone number, your SIP Service Provider must provide
access to the PSTN.
• User ID name (5220 IP Phone only). To dial a user ID name, you must be registered with
a SIP Service Provider.
• SIP URL or IP address (5220 IP Phone only).
You can also press Redial to make a call.
Note: For information on dialing a Call Logs entry, see Dialing a Call Log Entry on page 26.
For information on dialing a Phone Book entry, see Making Calls from the Phone
Book on page 29. For information on making a Speed Dial call, see Making Calls
Using Speed Dial on page 31.
You can make and receive calls using the handset, headset or speaker. For more
information, see Handset, Handsfree and Headset Modes on page 26.
Dialing by Number
To dial by phone number or extension number:
1. Lift the handset.
2. Enter the number of the party you want to call.
3. Press DIAL. The number is dialed, and the selected Line key turns green.
Note: If you are dialing a phone number and are registered with a SIP Service Provider,
your SIP Service Provider must have access to PSTN. To dial an extension number,
you must be registered with a SIP Service Provider. For more information, contact
your Administrator.