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3 Call Accounting Systems
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 3-10
• Call Accounting System for Windows
The Call Accounting System for Windows allows you to generate comprehensive
and accurate accounting reports using the Microsoft Windows 98 or 95
environment. Detailed or summary reports can be expressed in two or three
dimensional, color charts and graphs, or in text files suitable for downloading to
other applications.The optional toll-fraud detection module enables you to detect
fraudulent use of your long-distance services.
You can generate reports that identify:
~ most frequently dialed numbers
~ most expensive calls
~ longest duration calls
In addition, you can search the accounting data for a great variety of information,
including dialed numbers, partial numbers, dates, times, call types, departments,
and calling extensions.
You can define up to five levels of reporting hierarchy to which you can assign
costs. The system archives your data for one accounting period. A flexible
markup capability allows service businesses to adjust call pricing for each client.
Call Accounting System for Windows can generate twenty standard historical or
real-time reports from as many as 100 locations and 10,000 stations. An
individual system is capable of polling different types of call detail storage units
or other Call Accounting System for Windows systems. The remote systems
forward call records and alarms as they are generated.