Filter
Top Products
7 PassageWay Direct Connection Solutions
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 7-16
• PhoneLine®
PhoneLine provides online access to up-to-date enterprise directory information
and provides the resources to use the information in networked, stand-alone, and
mobile computing environments. It improves worker productivity by freeing
users from struggling with outdated paper directories and providing them with
fast online access to accurate corporate and personal directories. PhoneLine’s
extensive directory searching features enable users to locate directory entries
quickly by any field. Computer telephony support (via PassageWay Direct
Connection and CentreVu Computer Telephony) enables users to dial any
directory entry and manage all phone activities through their PCs.
PhoneLine makes it easy to dial, transfer, conference, and receive incoming calls.
Incorrect dialing of commonly used phone numbers is eliminated using
PhoneLine. Inbound screen pops can be enabled to provide on screen caller
identification and call screening capabilities.
Phone book printing capabilities within PhoneLine are provided for situations
where paper directories may still be required. SMTP and MAPI integration
enables email messages to be initiated from PhoneLine. MasterDirectory, the
directory management tool provided with PhoneLine, collects and synchronizes
directory information from a wide variety of sources (such as PBXs, telecom, and
corporate databases, etc.). Once the data is consolidated, MasterDirectory works
in conjunction with PhoneLine (and PC Console) to distribute the latest
enterprise directory information to the end users throughout the organization.