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7 PassageWay Direct Connection Solutions
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 7-8
• Phonebook
Phonebook is a PC application that enables you to maintain names, addresses,
telephone numbers, and other information you need in a “card file.” You can
place calls directly from Phonebook “cards,” and you can set Telephony Manager
to match the telephone numbers of incoming calls (caller ID) with entries in
Phonebook. If the telephone number matches an entry in Phonebook, Telephony
Manager displays the name of the caller, enabling you to know who is calling
before you answer your telephone.
• Log Manager
Log Manager enables you to access information from the call log, which stores a
record of every call you make and receive while Telephony Manager is running.
Using Log Manager, you can review and edit notes you took during calls via
Telephony Manager and place calls directly from the call records.
• Script Editor
Script Editor is an application that enables you to automate routine tasks by
recording scripts that you can run with Telephony Manager. Scripts are user-
defined tasks (such as running a program, redirecting a call, or performing a set
of actions). For example, using Script Editor, you can program automatic “screen
pops,” where your database application searches your files to find a match with
the information for the incoming call (such as the caller ID number or caller ID
name) automatically. If a match is found, the record containing the matching
information in your database application is displayed without your having to
perform any actions. You can use these scripts with Auto-Task Manager and
Telephony Manager Function buttons.