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Index C
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 IN-4
Call Center, (continued)
CentreVu Explorer II
5-6
CentreVu Supervisor 5-4
CentreVu Virtual Routing 5-20
Drop-In Solutions 5-25
features A-12
routing 5-1
Call Center Basic 5-17
Call Center Deluxe 5-18
Call Center Drop-In Solutions 5-25
Call Center Elite 5-19
Call Charge information 9-15
Call Coverage
call redirection
5-11
call coverage
voice messaging systems
4-2
Call Detail Recording 9-16
Call Forwarding All Calls, Interflow 5-11
Call Forwarding Off-Net, telecommuting 8-2
call management systems
CentreVu Call Management System
5-3
CentreVu Explorer II 5-6
CentreVu Supervisor 5-4
call redirection
Call Coverage
5-11
Interflow 5-11
Intraflow 5-11
call restrictions 9-20
Calling-Party Name Display 10-3
CallMaster digital telephones 5-11
central office trunks 10-15
Centralized Attendant Service 10-22
centralized messaging 4-8, 10-3
CentreVu Advocate 5-22
CentreVu Call Management System 5-3
CentreVu Compact Call Center Drop-In
Solutions
5-25
CentreVu Explorer II 5-6
CentreVu Supervisor 5-4
CentreVu Virtual Routing 5-20
C-LAN interface 10-19
Class of Restriction
reports
9-13
Class of Service
reports
9-13