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3 On Hold and Delayed Announcement Systems
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 3-3
On Hold and Delayed Announcement Systems
Lucent Technologies offers the following external announcement systems for DEFINITY ProLogix
Solutions:
• Magic On Hold® Express Systems
Magic On Hold Express systems provide businesses with fully customized,
professionally produced announcements for customer-specific “on hold”
environments. The professionally produced announcements are delivered
remotely to your company directly from the production studio. Production
options include legally licensed background music and/or customized
information messages that play when a caller is placed on hold or in queue.
• Magic On Hold Systems
Magic On Hold systems provide businesses with up to 3 minutes of continuous
radio programming for customer specific on hold environments. Production
options include legally licensed background music and/or customized
information messages that play when a caller is placed on hold or in queue.