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Inter-Tel
®
Model 8662 Endpoint User Guide
BASIC
FEATURES
Using Send to Destination
Send to Destination allows you to send incoming calls to another extension or outside
number.
To use Send To Destination:
1. While a call is ringing, press the SEND TO DEST menu button or .
2. Do one of the following:
• If you are sending the call to an extension, dial the extension number.
• If you are sending the call to an outside number, press the Outgoing Call
access code ( ), and then enter the number. A confirmation notice appears.
Using Directed Call Pickup
Directed Call Pickup allows you to answer a call that is ringing or holding at another
endpoint (reverse transfer a call). For example, if you receive a call but you are away
from your desk, you can answer the call from any system endpoint.
To use Directed Call Pickup:
1. Press .
2. Dial the extension number where the call is ringing or holding to connect to the
caller. A confirmation notice appears.
If the call is for a hunt group (see page 43), enter the hunt group extension num-
ber to answer the call.
Using Group Call Pickup
A call group is a group of subscribers who have their own extensions.
*
Unlike hunt
groups (see page 43), call group members do not share an extension. Call group mem-
bers can answer ringing or holding calls for any other member of the call group. Calls
are answered based on the order they are received (first in, first answered).
To use Group Call Pickup: Press . The first call received is answered.
4 8
9
TO 1234
CALL FORWARDED
TO 4809619000
CALL FORWARDED
Extension Outside Number
5 3
SUCCESSFUL
TRANSFER
* Call groups are configured by your system administrator.
5 4