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Chapter 9 | Troubleshooting | 95
The Reset button
Restoring factory defaults
In some cases, such as when your HP Jornada does not respond after being
reset or when you forget your password, you may need to restore your HP
Jornada to the factory default settings. This erases all data you have entered,
including all files, system settings, and programs you have installed.
To ensure the safety of your information should it be necessary to restore the
factory defaults, you should regularly back up your data to your desktop PC
(using ActiveSync) or to a CompactFlash card (using the HP backup
application). For more information on backing up data, see the Backing up
and restoring data section in chapter 3.
Restoring the factory default settings erases all files, programs, and data you
have entered. You can restore only data that has been backed up to your
desktop PC or CompactFlash card. (For more information, see the Backing
up and restoring data section in chapter 3.)