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10 | Support and service
Web site
You can obtain product information as well as tips and hints on how to get
more from the HP Jornada product at our Worldwide Web site. This computer
service is provided free of charge; you pay only for telephone charges and
Internet service fees. To connect to this Web site from a computer via the
Internet, go to www.hp.com/jornada
.
Customer support
If you have questions that this User’s Guide or the Web site does not answer
(after checking the contents and index), you can contact Hewlett-Packard
Worldwide Support and Services for Handheld Products at the telephone
numbers listed in the following table.
If the device requires service, contact Hewlett-Packard for service information,
shipping instructions, and out-of-warranty service charges before you send
your device to HP for repair.
In countries not listed in the table, contact the Hewlett-Packard authorized
dealer or sales office.
Service
For diagnostic instructions and other service information, contact one of the
technical support numbers listed. Please do not ship your device for service
without first contacting a Hewlett-Packard office. If your device qualifies for in-
warranty service, be ready to supply a dated proof of purchase. In countries
not listed in the following table, contact the Hewlett-Packard authorized dealer
or sales office.
Before you contact us for help, be sure to:
1. Review the manuals whenever possible.
2. Have the following information about the product:
• Model number
• Serial number
• Purchase date