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Using Advanced Phone Features
Using Star Codes on Cisco IP Phones
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 76
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Using Star Codes on Cisco IP Phones
You can use “star codes” to access phone supplementary services. Choose a star
code from a list on the phone screen, or enter the star code manually.
Choosing a star code from a list:
• Cisco SPA50xG models (except 501G): Press the right-arrow navigation
button until appears. Press . Press the down-arrow
navigation button to select a star code. Then press . Additional
prompts may appear.
• Cisco SPA525G/G2: Press Option, and then select Input Star Code. Press
the down-arrow navigation button to select a star code. Additional prompts
may appear.
Entering a star code manually:
• During an active call: Place the call on hold. Press and then enter the
code.
• For a new call: Lift the handset, select or , or press a line button.
Press and then enter the code.
For some codes, you may need to press Dial to continue (not required on Cisco
SPA301 or Cisco SPA501G). For some codes, additional prompts will appear (or a
tone will play on Cisco SPA301 or Cisco SPA501G). For more information, refer to
the following table.
*code
*code
Dial
*
*
Enter: To do this: Notes
*36 Pick up a ringing call for a
particular extension.
Not available on Cisco SPA301 or Cisco
SPA501G
You will be prompted to enter the extension
number of the ringing phone. Then press
. When the call information appears,
press to confirm. Press if
you do not want to pick up the call.
Dial
Dial
Cancel