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Using Basic Phone Functions
Using the Voicemail System
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 60
2
Voicemail Options
After you log in by entering the mailbox password, voicemail options are
announced within the voicemail system. Common tasks are described below.
NOTE These options are available after you set up your voicemail box. See Setting Up
Your Voicemail Box, page 58.
Options to play messages:
Press 1 to play new messages, or press 3 to play old (saved) messages (available
if you previously saved a message). Then use the following options:
Accessing your voicemail
from an external number
Optionally, your phone administrator may set up
your system so that you can retrieve your voicemail
messages from an external number. For example,
you may be able to call a number to be connected
to an Auto Attendant that allows you to dial an
extension number. In this case, follow the
instructions earlier in this section to access the
voicemail for your extension or another extension.
Check with your phone administrator for more
information.
Task Instructions
Option Description
2 Save the message.
3 Delete the message.
4 Send a reply. Record your message. Press # to end your recording.
5 Forward the message. Enter the extension number, press #, and
record your message. Then press # or hang up to exit.
7 • When pressed from the menu: Repeats the message from the
beginning.
• When pressed during playback: Rewinds the message.