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User’s Guide
54
(copy) the message to the group selected by pressing the key. You can cancel the forwarding operation by
pressing the key on the telephone keypad.
In order to forward a message to a group, the group must first be added to this mail box. See “Adding a
voice mail distribution group” on page 58 for details.
Call the person who left a message
Callers can enter a call back number by pressing then after leaving a message. You can dial the call
back number of a person who left a message by pressing while the message is playing, or after the mes-
sage has completed playing. Dialing the call back number will dial the number left by the caller, or will dial
the caller ID of the caller, if available. If the caller ID is dialed, then 11 digit calling is used, starting with a
1 followed by the area code and number. Otherwise, the call back number is dialed exactly as entered by the
caller, with no other digits prepended.
You can return to voice mail after dialing the call back number by pressing the key.
Getting a help message during voice mail
Whenever you are in the voice mail Message Menu or the Main Menu and you pause for a short time, the
system will prompt you with a voice message explaining the meaning of the telephone keys with regards to
voice mail operations.
You can get help while your are in voice mail as follows:
• Enter the voice mail Main Menu and doing nothing for a few seconds.
• Touch the Pound key while in the Main Menu.
• Pause a message (in the Message Menu) with the pause key and then wait a few seconds.
To record your standard or alternate greeting
1. Get into voice mail for your extension, as described above, and assure you are in the Main Menu by hit-
ting .
2. Press the Record Greeting key .
3. Then press to record the standard greeting, or to record the alternate greeting.
4. Wait for the “record greeting” voice prompt.
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user.bk Page 54 Wednesday, March 7, 2001 10:34 AM