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Telephone Operations
To swap your current call with the call most recently put on hold:
1. Enter the Swap Hold sequence . Your current call will go to the top of the hold stack, and you
will be connected with the most recent caller put on hold.
To get at a call on the hold stack when more than one call is on the stack:
1. Get an inside line. If you are on a call, you can hang up on this call without putting down the handset by
entering . You can also transfer the current call using the Blind Transfer sequence
or the Set Up Transfer and Complete Transfer sequences and respectively.
2. Take the most recent call which was placed on hold off of hold by entering the Retrieve Call From Hold
sequence .
3. Hang up or transfer this call.
4. Take the next call off of hold by entering the Retrieve Call From Hold sequence .
5. If necessary, hang up or transfer this call, and take the first call which was placed on hold off of hold by
entering the Retrieve Call From Hold sequence .
6. When done, hang up.
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user.bk Page 29 Wednesday, March 7, 2001 10:34 AM