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9
Telephone Operations
these older phones, learn how to depress and release the hook-switch properly by hand instead of using the
key
1
.
Note Many telephones are now being produced that properly queue other keypad keys after the flash key, so
that it can be depressed along with the other keys at any rate. In particular, the flash key on the Nortel
9316 (the flash key is called Link on the Nortel phone) and the Panasonic KX-TSC50 or KS-TSC55
telephones works properly with the NexPath Telephony Server.
In this manual, we will designate a hook-flash with the symbol .
Beeps and rings
You will hear one short beep in your conversation if you are on the phone and you leave another call on hold
for too long
2
. You can use the Swap Hold sequence (i.e., performing a hook-flash followed by
pressing the button on your telephone) to toggle between your existing call and the call on hold.
Note If you are not on the phone and you leave a call on hold too long, you will receive a short ring on your
phone, but when you pick up the phone, no one will be there. You can retrieve this call from hold using
the Retrieve Call From Hold sequence .
Two short beeps in your conversation indicates that you have a call waiting. You can put the current call on
hold and pick up the new call using the Pick up Waiting Call sequence . You can then use the
Swap Hold sequence to toggle between the two. Note that if you are done with your current call,
you can still use to pick up the incoming call. The pre-existing call you put on hold with the
will disappear when the person you were talking to hangs up.
1. If you program a sequence into a phone with speed-dial, and is programmed as one of the keys in the pro-
grammed sequence, the phone will automatically wait until the end of its own flash time before issuing the other keys in
the sequence. Therefore, this 3/4 second blanking time is not a problem for flash sequences programmed into a speed-
dialer.
2. This delay time is usually 45 seconds. However, the reminder ring delay time can be changed by your system administra-
tor, and might be set differently for your system.
Flash
Flash
Flash
Flash
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1
Flash
3
Flash
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Flash
3
Flash
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user.bk Page 9 Wednesday, March 7, 2001 10:34 AM