Filter
Top Products
7
CHAPTER 2 Telephone Operations
The NexPath Telephony Server allows operations such as placing calls on hold, transferring a call, and set-
ting up conference calls to be controlled from any telephone connected to the system. This chapter describes
the operations available and how to control them. Note, though, that all of the operations described in this
chapter can also be performed from a Windows 95/98/NT computer if the computer is connected to the Nex-
Path Telephony Server through a TCP/IP network connection, and the program NexDial is installed. Some
operations are also available from NexDirector. Also, Windows and non-Windows machines connected to
the network and running Netscape Navigator 3.03 (and certain subsequent versions) can run TelOper,a
web-based desktop call control program. See CHAPTER 4:Windows Desktop Tools- NexPath Dialer starting
on page 65 and CHAPTER 5:Windows Desktop Tools- NexPath Call Director starting on page 93 for details.
Also, all voice mail operations can be performed from either a telephone or a computer. However, the key
sequences described in this chapter for call control from a telephone will be unavailable while you are
actively retrieving voice mail from a telephone. For details on voice mail operation, see CHAPTER 3:Voice
Mail starting on page 49.
General Concepts
Below is a list of topics which are common to the commands described throughout the rest of this chapter.
Please take the time to read this information before proceeding to the actual commands available in the Nex-
Path Telephony Server.
user.bk Page 7 Wednesday, March 7, 2001 10:34 AM