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If you experience any problems, please call the Helpline on or email
Help
• The batteries may be at, dead or incorrectly inserted. Recharge or replace the batteries.
• Is the handset registered correctly to the base, see page 56.
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/charger to recharge.
• Try cleaning the charging contacts.
• Check that the mains power is correctly connected.
• Make sure the handset is in range of the base.
• Another handset registered to your BT Synergy 5500 base may be on the line.
• The memory may be full. Play and delete old messages, see page 45.
• Have you set the date and time? See page 30.
• Have you changed the remote access security PIN code? See page 47. Always keep a note of the new PIN code in
a safe place.