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If you experience any problems, please call the Helpline on or email
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To use BT Services and BT Calling Features you
must rst subscribe (if required) to the relevant
service from your network provider. A quarterly
fee may be payable.
Some of these services are chargeable e.g.
BT 118 500 and Call Divert.
For more details on BT’s Calling Features, call BT
free on 0800 800 150.
If you are not connected to the BT network, some
of these services may not be available. Please
contact your network provider. Call Diversion
services may allow other divert options. Check
with your network provider for details.
For further information, see the BT Calling
Features user guide supplied when you subscribe
to the services of your choice.
By selecting the BT Services menu you can access a range of useful pre-stored
numbers and further BT Calling Features.
Up to 22 entries are available in the Useful Numbers directory. The spare
entries can be handy for storing important services such as the number of your
Doctor or Dentist.
Pre-stored BT Services numbers:
• BT HELPLINE
• BT 118500
• DIVERT ON
• DIVERT OFF
• DIVERT CHECK
• C WAIT ON
• C WAIT OFF
• C WAIT CHECK
1. Press menU then scroll to network services and press select.
2. Bt HelPline is highlighted. Press oPtions.
3. sHow Details is highlighted. Press select.
4. Press Dial to call.
1. Press menU then scroll to network services and press select.
2. Scroll to Bt 118500. Press oPtions.
3. sHow Details is highlighted. Press select.
4. Press Dial to call.
BT Services