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Accepting calls automatically (Handsfree answer back)................................................................................85
Turning direct dialing on or off........................................................................................................................85
Turning CSTA Answer Call on or off *............................................................................................................86
Chapter 15: Using the Avaya Menu........................................................................................89
Introduction to the Avaya menu......................................................................................................................89
Managing call charges....................................................................................................................................89
Introduction to call charges....................................................................................................................89
Displaying charges during a call............................................................................................................89
Viewing the charge display....................................................................................................................90
Deleting call charges..............................................................................................................................90
Switching the charge display to units....................................................................................................90
Recording charges for private calls and projects *................................................................................91
Locking the telephone....................................................................................................................................91
Telephone lock........................................................................................................................................91
Changing the PIN..................................................................................................................................92
Locking the telephone............................................................................................................................92
Unlocking the telephone........................................................................................................................93
Setting automatic locking *....................................................................................................................93
Managing appointments..................................................................................................................................94
Appointments (reminders)......................................................................................................................94
Entering a new appointment..................................................................................................................94
Acknowledging an appointment..............................................................................................................95
Viewing appointments............................................................................................................................95
Deleting an appointment........................................................................................................................95
Chapter 16: Menus..................................................................................................................97
Menu overview................................................................................................................................................97
Menu settings overview..................................................................................................................................99
Chapter 17: Appendix Remote features..............................................................................103
Introduction to remote features....................................................................................................................103
Calling remote using the system *................................................................................................................ 103
Changing call diversion remotely *................................................................................................................103
Chapter 18: Auxiliary devices..............................................................................................105
Introduction to auxiliary devices....................................................................................................................105
Button module BM32.................................................................................................................................... 105
Using the button module BM32....................................................................................................................106
Using a headset............................................................................................................................................107
About operating cordless headsets..............................................................................................................107
Chapter 19: Appendix Contact Center........................................ ........................................ 109
Contact Center buttons..................................................................................................................................110
Chapter 20: Abbreviations....................................................................................................113
Index.......................................................................................................................................115
Contents
6 1408/1416 User Guide January 2010