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Model 57i CT IP Phone User Guide 145
Troubleshooting Solutions
For information on how to access the Aastra Web UI, go to the section
"Using the Aastra Web UI" on page 16.
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted config-
uration files are enabled but the decryption process has failed.
Report this error to your system administrator.
How do I restart the IP phone?
1. Press the button on the phone to enter the Option List.
2. Use the key to scroll down the list of options to Phone Status and
press the key to select.
3. Press the key to scroll to the Restart Phone option.
4. Press the key to confirm and restart the phone. If you do not wish to
restart your phone, press the key to cancel.
Note: Your phone will be out of service temporarily during the restart and down-
loading process.
1. Click on Operation->Reset.
2. Click
.
3. Click OK at the confirmation prompt.
IP Phone UI
Aastra Web UI