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Using Message Waiting Indicator to Telephone 95
Using Message
Waiting Indicator to
Telephone
The Message Waiting Indicator (MWI) to Telephone allows a user to light
a status button next to a programmable access button and leave a call
back number on another telephone. This feature is distinct from voice
mail in that the telephone does not ring and there is no voice mail
message. The light appears next to the Access button, not the message
waiting light used for voice mail. Example: A principal can use this
feature to notify a teacher, without interrupting the class, to call the
office as soon as possible.
Sending an MWI
Message
You can send an MWI message to any telephone on your NBX system
that has an MWI Retrieve button enabled. Sending an MWI message
turns on the light on the target telephone if it is not already lit, and leaves
your telephone number as a callback number.
You cannot send an MWI message to:
■ Telephones that do not have an MWI Retrieve button enabled or that
have reached their MWI message limit (30)
■ Remote NBX systems over external line
■ Calling Groups, Hunt Groups, or ACD Groups
To send an MWI message using a 3Com Manager’s Telephone:
1 Press the Features soft button.
2 Scroll to MWI to Phone Send.
3 Press Select.
4 Dial the extension you want to call and press #.
You can also press the Access Button if one is configured for MWI to Ph
Send or use Feature + 412.
Retrieving an MWI
Message
To receive and retrieve an MWI message, you must have a 3Com
Telephone with a display panel and a programmable access button with
status light configured (by your administrator) for MWI Retrieve. Your
administrator can also configure additional buttons for MWI To Ph Send
and MWI Cancel.
An analog telephone cannot receive an MWI message.